18. How to Invite Team Members
Path in Zenith:
Team → Invite AgentGive every salesperson their own login so you can see who replied, how fast, and who closed.
- 1
Go to Team → 'Invite Agent' → enter their email address → 'Send Invite'.
Capture: Invite an Agent dialog. Highlight: the email field. - 2
They receive an email invite → accept it and set their password.
- 3
Assign chats to them from the conversation view in Chats as enquiries come in.
Good to know
- •The invite flow has no role picker — every teammate invited from Team joins with Agent-level access (Chats and Leads). Owner/Admin-level access is assigned differently.
Tips
- •Staff leaving? Deactivate their account from the Team page immediately — chats stay, access goes.