5. How to Change WhatsApp Business Details

Path in Zenith: Manage → Business Profile

This is what customers see when they open your business profile on WhatsApp — photo, description, address, and website.

  1. 1

    Go to Manage → Business Profile.

    Capture: Business Profile edit screen. Highlight: all editable fields.
  2. 2

    Update Profile Photo: use a square logo image.

  3. 3

    Fill About/Description (what you sell, area you serve), Address, Email, Website(s), and Business Category.

  4. 4

    Click Save — changes reflect on customers' WhatsApp within a few minutes.

  5. 5

    To change the Display Name (the bold business name), edit the Display Name field and submit for Meta's review (few hours to 2 days). The name must genuinely match your business.

    Capture: Customer-side view of the finished business profile. Highlight: how it finally looks on WhatsApp.

Tips

  • A complete profile with logo + address builds instant trust — half-empty profiles look fake.
  • Display name rejected? Use the exact name on your shop board, GST certificate, or website.