13. How to Create a Meta Ad (Click-to-WhatsApp)

Path in Zenith: Meta Ads → Create Meta Ads Campaign

Build the campaign from Zenith — it mirrors the same objective and settings you'd configure directly in Meta Ads Manager.

  1. 1

    Go to Meta Ads → 'Create Meta Ads Campaign' (or Campaigns → New Campaign → Meta Ads).

  2. 2

    Objective: choose Engagement → conversion location 'Messaging apps' → select WhatsApp.

    Capture: Objective selection screen. Highlight: WhatsApp as the message destination.
  3. 3

    Ad Set: select your Facebook Page and connected WhatsApp number.

  4. 4

    Budget: start small. Schedule: run continuously.

  5. 5

    Audience: Location = your city + a radius, Age = your buyer range, add 1–2 interests — don't over-narrow.

    Capture: Audience section with location radius on the map. Highlight: the radius.
  6. 6

    Placements: keep Automatic (Advantage+).

  7. 7

    Ad creative: upload a real photo/video of your shop, product, or site — real beats stock. Write Primary Text = customer's pain + your offer. Headline = the offer. CTA button = 'Send WhatsApp Message'.

    Capture: Ad creative editor with preview. Highlight: the Send WhatsApp Message CTA.
  8. 8

    Icebreakers: add 2–3 tap-able starter questions (e.g., 'Price kya hai?', 'EMI options?', 'Site visit book karni hai') — these become the customer's first message.

    Capture: Icebreaker questions setup. Highlight: the three questions.
  9. 9

    Publish → status 'In Review' → usually Active within a few hours.

  10. 10

    Track in Zenith: every ad reply lands in Chats tagged with the ad name; a lead is auto-created (Article 9). Judge ads by cost per QUALIFIED lead, not clicks.

Tips

  • One ad = one offer. 'Everything available' ads perform worst.
  • Ad rejected? Usually a policy word in the text (loan guarantees, before/after claims) — reword and resubmit.
  • Refresh creative every 2–3 weeks; a frequency above ~3 means people are seeing it too often.